Privacy Policy
Effective Date: [01-10-2024]
Herbal Health (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information in connection with our herbal medicine manufacturing, sales, and wellness services provided at our wellness centre under the guidance of Dr. Mohd Asif.
By using our services or visiting our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name, age, gender, contact details (address, phone, email).
Health Information
Medical history, current health conditions, diagnostic reports, treatment plans, and lifestyle details relevant to your care.
Financial Information
Payment details (transaction history, billing records).
Technical Information
When you use our website: IP address, browser type, device information, and browsing behavior through cookies or analytics tools.
2. How We Use Your Information
We process your information for the following purposes:
To provide personalized consultations, treatments, and wellness services.
To prepare, manufacture, and supply appropriate herbal medicines.
To communicate with you regarding appointments, treatments, and follow-ups.
To process billing and payments securely.
To improve our services through research, quality checks, and feedback.
To comply with legal and regulatory requirements.
To send you updates, offers, and health-related information (only with your consent).
3. Legal Basis for Processing
We rely on one or more of the following legal grounds when handling your data:
Your explicit consent.
Performance of a contract or service agreement.
Compliance with legal or regulatory obligations.
Our legitimate business interests (e.g., service improvement, patient safety).
4. Sharing of Information
We do not sell or rent your personal information. We may share it only in the following circumstances:
With qualified healthcare professionals and staff involved in your treatment.
With trusted service providers (e.g., IT support, payment processors, courier services) who work under confidentiality agreements.
If required by law, regulation, or legal process.
During organizational restructuring, merger, or transfer of business assets, with appropriate safeguards.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal and health information against unauthorized access, disclosure, or loss. While we use secure systems, no online transmission is 100% risk-free, and you share information at your own discretion.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. After this period, data is securely deleted or anonymized.
7. Your Rights
Depending on applicable law, you may have the right to:
Access the personal data we hold about you.
Request corrections or updates to inaccurate information.
Request deletion of your data, subject to legal obligations.
Withdraw consent at any time (without affecting past lawful use).
Restrict or object to certain processing activities.
Request a copy of your data in a portable format, where legally applicable.
8. Cookies & Tracking
Our website may use cookies and analytics tools to improve your browsing experience. You can adjust your browser settings to refuse cookies; however, some website features may not function properly without them.
9. Children’s Privacy
Our services are intended for individuals above the age of [insert age, e.g., 18]. We do not knowingly collect personal or health data from minors without parental/guardian consent.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised “Effective Date.” Where required, we will notify you directly.
11. Contact Us
For any concerns, questions, or complaints about this Privacy Policy or your personal data, please contact:
Herbal Health
Dr. Mohd Asif
Shop No. A3, Second Floor, Paragon Plaza, Anoopshahr Road, Near Manjur Garhi, Aligarh, Uttar Pradesh, India
Phone: +91-9997185519
Email: mohdasifbums@gmail.com